This privacy policy sets out how The Windsor Integrated Services Group (known as WISG) uses and protects any information that you provide WISG when you interact with us, via for example, website, social media, email or telephone. WISG is a Group of companies that includes; Windsor Waste Management Ltd., Hazibag UK Ltd., WCRS Ltd. and ARI Global Technologies Ltd.

WISG is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when we are liaising with you or when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

WISG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/05/2018.

What we collect

We may collect the following information:

• Name and Job title or Position
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or promotional offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
• Where applicable, we will share your business contact data with our selected supply chain and logistic partners. These partners do not lease or sell this data on to any other party

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us. A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary – Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional – Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics – Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance – Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement – Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here.

You can disable all non-essential cookies stored by us via the “Cookie Settings” button at the bottom of this page, or via the prompt when you first visit the site. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

You can find the list of the cookies used on our site below.

Name	Purpose	Use	Provider
_ga, gid, _gat, IDE, NID	Non-essential	Cookies used for Google analytics and advertising.	google.com
cookieyes-consent	Necessary	CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.	cookieyes.com
wpEmojiSettingsSupports	Necessary	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.
_ga	Analytics	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.	google.com
_ga_*	Analytics	Google Analytics sets this cookie to store and count page views.	google.com
iutk	Advertisement	Issuu sets this cookie to recognise the user’s device and what Issuu documents have been read.	issuu.com
mc	Advertisement	Quantserve sets the mc cookie to track user behaviour on the website anonymously.	quantserve.com
__qca	Advertisement	The __qca cookie is associated with Quantcast. This anonymous data helps us to better understand users’ needs and customize the website accordingly.	quantserve.com

Links to other websites

Our website may contain links to other websites of interest, this may include our other related companies within the WISG organisation and associated industry partners.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• You have the right to request the information we hold on at any time either verbally and in writing. WISG will respond to any requests in line with GDPR regulations, which is one month. Written requests can be sent to Windsor Integrated Services Group, Unit 29 Childerditch Industrial Estate, Brentwood, Essex CM13 3HD
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@winwaste.com
• If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We may also share your contact data with specific and relevant supply chain partners, for operational purposes only, e.g. delivery and collection purposes.